:root {
  --bg: #09090b;
  --card: rgba(24, 24, 27, 0.78);
  --line: rgba(63, 63, 70, 0.7);
  --text: #f4f4f5;
  --muted: #a1a1aa;
  --faint: #71717a;
  --accent: #8b5cf6;
  --accent-2: #a78bfa;
  --ok: #34d399;
  --err: #f87171;
  color-scheme: dark;
}

* {
  box-sizing: border-box;
}

html,
body {
  margin: 0;
  background: var(--bg);
  color: var(--text);
  font: 15px/1.55 ui-sans-serif, system-ui, -apple-system, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;
  -webkit-font-smoothing: antialiased;
}

.bg {
  position: fixed;
  inset: 0;
  z-index: -1;
  background:
    radial-gradient(900px 500px at 15% -10%, rgba(139, 92, 246, 0.18), transparent 60%),
    radial-gradient(700px 500px at 110% 10%, rgba(56, 189, 248, 0.08), transparent 60%),
    var(--bg);
}

.wrap {
  max-width: 720px;
  margin: 0 auto;
  padding: 48px 16px 64px;
}

[hidden] {
  display: none !important;
}

.head {
  display: flex;
  gap: 16px;
  align-items: flex-start;
  margin-bottom: 24px;
}

.mark {
  flex: none;
  width: 44px;
  height: 44px;
  border-radius: 12px;
  display: grid;
  place-items: center;
  color: var(--accent-2);
  background: rgba(139, 92, 246, 0.12);
  border: 1px solid rgba(139, 92, 246, 0.35);
}

.mark svg {
  width: 24px;
  height: 24px;
}

h1 {
  margin: 0 0 4px;
  font-size: 26px;
  line-height: 1.2;
  letter-spacing: -0.01em;
}

h2 {
  margin: 0 0 6px;
  font-size: 19px;
  line-height: 1.3;
  overflow-wrap: break-word;
}

.muted {
  color: var(--muted);
  margin: 0;
}

.small {
  font-size: 13px;
}

.center {
  text-align: center;
}

.card {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: 16px;
  padding: 22px;
  margin-bottom: 16px;
  backdrop-filter: blur(10px);
  box-shadow: 0 20px 60px -30px rgba(0, 0, 0, 0.7);
}

.card.center {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 12px;
  padding: 36px 22px;
}

.field {
  display: block;
  margin-bottom: 16px;
}

.card.login {
  max-width: 420px;
}

.card.login h2 {
  margin-bottom: 4px;
}

.card.login .muted {
  margin-bottom: 18px;
}

.row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 12px;
}

@media (max-width: 560px) {
  .row {
    grid-template-columns: 1fr;
  }
  .wrap {
    padding-top: 28px;
  }
  .tickethead {
    flex-direction: column;
  }
  .msg {
    max-width: 100%;
  }
  .card {
    padding: 18px;
  }
}

.label {
  display: block;
  font-size: 13px;
  font-weight: 600;
  color: #d4d4d8;
  margin-bottom: 6px;
}

.opt {
  font-weight: 400;
  color: var(--faint);
}

input,
textarea {
  width: 100%;
  font: inherit;
  color: var(--text);
  background: rgba(9, 9, 11, 0.7);
  border: 1px solid var(--line);
  border-radius: 10px;
  padding: 10px 12px;
  outline: none;
  transition: border-color 0.15s, box-shadow 0.15s;
}

textarea {
  resize: vertical;
  min-height: 110px;
}

input:focus,
textarea:focus {
  border-color: rgba(139, 92, 246, 0.7);
  box-shadow: 0 0 0 3px rgba(139, 92, 246, 0.18);
}

.chips {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.chip {
  font: inherit;
  font-size: 14px;
  color: var(--muted);
  background: rgba(39, 39, 42, 0.7);
  border: 1px solid var(--line);
  border-radius: 999px;
  padding: 6px 14px;
  cursor: pointer;
  transition: all 0.15s;
}

.chip:hover {
  color: var(--text);
}

.chip[aria-checked='true'] {
  color: #fff;
  background: rgba(139, 92, 246, 0.22);
  border-color: rgba(139, 92, 246, 0.65);
}

.hp {
  position: absolute;
  left: -9999px;
  width: 1px;
  height: 1px;
  overflow: hidden;
}

.drop {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 64px;
  border: 1px dashed var(--line);
  border-radius: 12px;
  color: var(--muted);
  cursor: pointer;
  text-align: center;
  padding: 10px;
  transition: all 0.15s;
}

.drop.small {
  min-height: 44px;
  font-size: 14px;
}

.drop.over,
.drop:hover {
  border-color: rgba(139, 92, 246, 0.6);
  color: var(--text);
  background: rgba(139, 92, 246, 0.06);
}

.drop input {
  display: none;
}

.files {
  list-style: none;
  margin: 8px 0 0;
  padding: 0;
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.files li {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: 13px;
  background: rgba(39, 39, 42, 0.8);
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 3px 4px 3px 10px;
  max-width: 100%;
}

.files li span {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.files button {
  font: inherit;
  border: 0;
  background: none;
  color: var(--faint);
  cursor: pointer;
  padding: 0 6px;
}

.files button:hover {
  color: var(--err);
}

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  font: inherit;
  font-weight: 600;
  color: #fff;
  background: linear-gradient(180deg, #8b5cf6, #7c3aed);
  border: 1px solid rgba(167, 139, 250, 0.4);
  border-radius: 10px;
  padding: 10px 18px;
  cursor: pointer;
  text-decoration: none;
  transition: filter 0.15s, transform 0.05s;
}

.btn:hover {
  filter: brightness(1.1);
}

.btn:active {
  transform: translateY(1px);
}

.btn:disabled {
  opacity: 0.55;
  cursor: default;
}

.btn.small {
  padding: 8px 12px;
  font-size: 14px;
}

.btn.ghost {
  background: rgba(39, 39, 42, 0.8);
  border-color: var(--line);
}

.error {
  color: var(--err);
  background: rgba(127, 29, 29, 0.25);
  border: 1px solid rgba(248, 113, 113, 0.35);
  border-radius: 10px;
  padding: 8px 12px;
  margin: 0 0 14px;
  font-size: 14px;
}

.ok {
  width: 52px;
  height: 52px;
  border-radius: 50%;
  display: grid;
  place-items: center;
  font-size: 26px;
  color: var(--ok);
  background: rgba(52, 211, 153, 0.12);
  border: 1px solid rgba(52, 211, 153, 0.4);
}

.linkbox {
  display: flex;
  gap: 8px;
  width: 100%;
  max-width: 520px;
}

.linkbox input {
  font-family: ui-monospace, SFMono-Regular, Consolas, monospace;
  font-size: 13px;
}

a {
  color: var(--accent-2);
}

.tickethead {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  align-items: flex-start;
  margin-bottom: 14px;
}

.pill {
  flex: none;
  font-size: 13px;
  font-weight: 600;
  border-radius: 999px;
  padding: 4px 12px;
  border: 1px solid var(--line);
  background: rgba(39, 39, 42, 0.8);
  color: var(--muted);
  white-space: nowrap;
}

.pill.neu,
.pill.offen {
  color: #c4b5fd;
  border-color: rgba(139, 92, 246, 0.5);
  background: rgba(139, 92, 246, 0.14);
}

.pill.wartet {
  color: #fcd34d;
  border-color: rgba(252, 211, 77, 0.45);
  background: rgba(252, 211, 77, 0.1);
}

.pill.erledigt {
  color: var(--ok);
  border-color: rgba(52, 211, 153, 0.45);
  background: rgba(52, 211, 153, 0.1);
}

.thread {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.msg {
  max-width: 88%;
  border-radius: 14px;
  padding: 10px 14px;
  border: 1px solid var(--line);
  background: rgba(39, 39, 42, 0.65);
}

.msg.du {
  align-self: flex-end;
  background: rgba(139, 92, 246, 0.14);
  border-color: rgba(139, 92, 246, 0.4);
}

.msg.system {
  align-self: center;
  max-width: 100%;
  background: none;
  border: 0;
  padding: 0;
  font-size: 12.5px;
  color: var(--faint);
}

.msg .who {
  font-size: 12px;
  color: var(--faint);
  margin-bottom: 4px;
}

.msg .text {
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}

.msg .att {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 8px;
}

.msg .att img {
  max-width: 220px;
  max-height: 160px;
  border-radius: 8px;
  border: 1px solid var(--line);
  display: block;
}

.msg .att a.file {
  font-size: 13px;
  text-decoration: none;
  background: rgba(9, 9, 11, 0.5);
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 4px 10px;
}